Dana Care provides managed services that offer a future to those who need it, while still maintaining the self-respect, confidence, skills, life-style and prospects at a comfortable level, where they feel it is possible for them to manage independently whilst remaining in their own environment.
An individual care plan will be issued to each service user which will be produced on a 1 to 1 consultation with each Service User, their family and friends, and will include information about care needs, wishes and preferences.
Individual Care Plans are the heart of the service we provide and all employees are committed to meeting our aims and objectives:
“To deliver a service of the highest quality that will improve and maintain the service users overall quality of life”.
Dana Care ensure the service provided is flexible, attentively and in a non-discriminatory manner, while still respecting each Service User’s right to independence, privacy, dignity, fulfilment and the right to make informed choices.
Our service is built with you and for you, and we look forward to meeting yourselves and your advocates, family members and becoming a new and exciting part of your network.
At Dana Care we guarantee:
- That each Service User’s needs and principles are respected in matters of religion, culture, race or ethnic origin, sexuality and sexual orientation, marital status and disabilities.
- To involve Service Users and their family in the provisions, management and development of services, which will be monitored regularly as part of the quality assurance framework ensuring that the service is run in the best interest of Service Users
Quality Assurance
At Dana Care we believe that there is an importance to assess, improve and develop the service we provide and we feel that the best judges are the people who receive the service. Therefore every 6 months there will a visit from a member of the management team where the Service User can bring up any issues and problems that they might have. They can also express any changes that they feel would improve our service.
